Managed IT Services You Can Trust

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Our Service Area

Burnet, Granite Shoals, HorseshoeBay, Johnson City, Kingsland, Lampasas, Llano, Marble Falls, Spicewood, Sunrise Beach Village, Tow

Welcome to Help Desk PC and Network LLC, where we have been serving the Texas Highland Lakes area for over 25 years.

In today’s fast moving business environment the importance of reliable computer, network and IT management support can not be overstated.

Large national companies may offer a one-size-fits-all approach but we believe in the power of local service. We understand the unique needs of our community, and have built strong, lasting relationships with our clients.

As a local Help Desk business, we are not just a service provider; we are a trusted partner who is committed to your success.

Emergency Response Number

If you suspect you are under a Cyber Attack or Virus Attack  – Call Today

830-265-0906

Free Diagnostic Checkup.

Service Order Request

Help Desk Services

  • Laptop / Desktop Computer Repair
  • Server Repair
  • Network Equipment Repair
  • On-Site Services
  • Remote Services
  • Emergency Security Response
  • Disaster Recovery
  • Web Hosting
  • Web Design
More Details Here

Computer Networking Services

  • Network Design and Planning
  • Network Security Management
  • Network Installation and Configuration
  • Network Upgrades and Expansion
  • Network Monitoring and Management
  • Wireless Network Services
  • Network Troubleshooting and Support
  • Network Auditing and Compliance
  • Data Backup and Recovery
More Details Here

Managed IT Services

  • IT Consulting and Planning
  • VPN Services
  • Microsoft 365
  • Microsoft Azure AD
  • Microsoft Exchange
  • MSP Services
  • Cisco Meraki
  • Sharepoint
  • Endpoint Security Management
More Details Here

What Our Customers Say

Chris the owner is knowledgeable and courteous. He caters to businesses and individual accounts. I would highly recommend his services! 5 stars!

Helpdesk is probably the best service I’ve had period in the hill country and I’m not just talking the service in the tech industry. I have been using Helpdesk since about 2005.

Chris always gets to me right away if possible, and if not he schedules me asap, and then you can count on him being there when he says he will be there. Yes, he is super busy, but that’s because he is so good. I can say without hesitation that Chris will always be my IT guy at my business. You can’t go wrong with Helpdesk.

We met Chris 6 years ago when we moved to Texas Hill Country. Chris has been a GREAT find for us and a valuables asset in running our business. He has supported us without fail through thick and thin.

Chris has been responsive, helpful and above all VERY KNOWLEDGEABLE about virtually all PC, hardware, software, networks, compatibility – you name it he can make it work. Chris has built two computers for us and they are beyond expectation and came in below budget. He made transferring the data from old machines to the new easy and painless and fast. We didn’t loose a single piece of data during the transition. I can’t say enough good things about Chris.

If anybody is looking for someone to support them in the computer world he would be a good choice; I highly recommend Chris Smiles and Help Desk PC & Network, LLC in Marble Falls, TX.

Chris called me back regarding upgrading my laptop – he was very helpful and informed – confirming and helping me parse extensive research I had been doing – and specifically advised me, allowing me to ‘pick his brain’ rather than pushing his services for profit.

In addition I was truly impressed with his attitude – as a female in IT – I’m sure you can imagine my experiences with guys ‘little women’-ing me when I first speak to service providers like Chris. He spoke with respect and knowledgably with no condescension or gender bias apparent at all. Thank-you! It was refreshing.

We have a small business and Help Desk PC has been our saving grace for years! We had computers that drove us crazy and Chris built us new ones and we no longer have problems! No matter what we have needed Chris has always been there to fix it! We need another computer because we are expanding and we are having him build it! Highly recommend Help Desk PC to anyone personal to Business!

Chris is very good at what he does. He is very fast and fair priced

Chris is the number one computer IT Specialist in the Hill Country. ( bar none) His knowledge is amazing and his price are always reasonable. Thanks for your ongoing support.

5 Star Google Review – Lil Ferb Videos

Chris really knows what he is talking about and he helps you understand the problem. He was able to fix the problem I was having and it didn’t need new expensive hardware. Keep up the good work!

5 Star Google Review – Oscar M. Lazos III

5 Star Google Review – Cindy Ginsberg